SHIPPING & RETURNS
SHIPPING POLICY
At My Site, we offer free shipping on all orders over $50. We ship our authentic Bahamian hand made straw products with care and attention to detail. Our packaging is sustainable and eco-friendly. Shipping costs for orders under $50 will be calculated at checkout. If you have any questions about shipping, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
We want you to love your My Site purchase! If you're not completely satisfied, we accept returns and exchanges within 14 days of delivery. To initiate a return or exchange, please contact us. All returned items must be in their original condition and packaging. We will issue a refund once we receive the returned item. Shipping costs are non-refundable. Please note that custom orders are final sale and cannot be returned or exchanged.